True Poker offers the most innovative software on the internet, a 3-D Poker Room with realistic graphics and characters bubbling with personality. Unfortunately, that is one of the only things they offer, lacking in the bonus and fish department, and also lacking in the promotions department, although recently they are making moves to change this.
True Poker Software: True Poker immediately stands out from the crowd due to their software, which is 3-D, giving their games an excellent realistic feel to them, with characters with a lot of personality, and flowing animations that give the experience of a real card room. The software also has a lot of customization, the standard four colour deck and table view options. The lobby and navigation takes a bit of getting used to, and multi-tabling here can be difficult, but overall the uniqueness of the 3-D makes True Pokers software stand out from the crowd.
True Poker Traffic: GMT Peak Time: 600 EST Peak Time: 2000. True Poker is quite light on traffic, and it is mostly Hold'Em orientated.
True Poker Game Variety: True Poker only offer Hold'Em & Omaha, and there are very rarely any Omaha tables available.
True Poker Fish Factor: The unique software attracts quite a few fish, but unfortunately not as many as you would expect, and with a good amount of average and better players here, True Poker is unfortunately not very fishy.
True Poker Bonuses: Excellent and easy to clear 100% to $200 signup bonus.
True Poker Freerolls: Every weekday, True Poker offer 50 tournaments where if you place, you gain entry into a $300 weekly Freeroll. $1,000 weekly freeroll for all players with 1000+ raked hands.
True Poker VIP Club / Loyalty Rewards: True Poker has a solid points system, although points have recently been made more difficult to obtain. For every pot where the rake is $1+, you get 1 point. For every pot less than $1 you get a fraction of a point. You also get 1 point for every $1 of tournament fees paid. They have five different status levels, Rookie, Bronze, Silver, Gold and Platinum, and you move up the status levels the more points you obtain. It's unlike Pokerstars though, in that moving to a new status level doesn't earn you more points per hand. As Gold and Platinum however, you get the option to redeem your points directly for cash. True Points can be used for purchasing merchandise or tournament entries. Their store includes the standard True Points merchandise, and their points->dollars ratio is satisfactory. For example, 60,000 points earns a luxury cruise for two. You can also get a Harley Davidson, a trip to Las Vegas, and poker books. Overall, a solid loyalty program that with some work on it, could become one of the best in the industry.
True Poker Support: True Poker offer e-mail support which can be slow, telephone support where long distance charges can apply, and a chat host available via the client who is very responsive.
True Poker Deposit/Withdrawal Options: Neteller, MyCitadel, Firepay, Mastercard, Visa, Click2Pay, Bank Draft, Cheque / Check, UseMyBank